If you need to replace your ID because it has been lost, damaged, or stolen; if your personal details have changed; if your citizenship status has changed; if you have changed your surname; or if you are temporarily living abroad and have previously had a South African ID, you can request a Temporary Identification Certificate (TIC) at any office of the Department of Home Affairs. If: if you need to replace your ID because it has been lost, damaged, or stolen; if your personal details have changed; Your fingerprints will be used to verify your identity before the TIC can be issued.
In order to apply for a replacement ID, you will be required to fill out Form BI-9 and provide any additional documentation that may be requested. For example, if you are married, you will need to provide a copy of your marriage certificate. You will additionally be responsible for making the requisite payment of R140 for the re-issue charge.
You are able to monitor the development of your ID application by visiting the website of the Department of Home Affairs or by sending an SMS to the number 32551 with the word “ID” followed by your ID number. You will be charged R1 for every SMS that is sent from your phone.