| Question | Answer |
| How long does the Sassa appeal process take? | The appeals tribunal has three months (90 days) to review and respond to applicants |
| Does SASSA have WhatsApp number? | Yes, Sassa WhatsApp: 082 046 8553 |
| What does it mean when SASSA says alternative income source identified? | This means that you do not qualify for the SRD grant because you are receiving an income of more than R595 per month, see this article for pay limits set for other types of grants. |
| Can you change SASSA SRD phone number? | Yes, visit: https://srd.sassa.gov.za/sc19/contact |
| How do I check my Sassa status? | Go to SASSA Status Check URL https://srd.sassa.gov.za/sc19/status. Enter ID number and your cellphone number. Then click “Submit” You will be able to see the status of your SASSA status for your application. |
| How do I know if my R350 is approved? | 1. Go to https://srd.sassa.gov.za, 2. Find “Application status” by scrolling down the page. 3. Click on, “Click here to check online” 5. Enter the required information. 5. Click on the submit button. 6. You will receive a notification telling you whether you have been approved or not. |
| How long does SASSA pending take after I’ve been approved? | After the application has been approved, the payment turnaround time is up to 7 days. That is the duration of the Sassa status pending. |
| Who qualifies for an old age grant? | You may apply for the SASSA Older Person’s Grant if you are struggling financially and have reached retirement age (60). |
| Who qualifies for SASSA pension? | The applicant must be a citizen of South Africa, a refugee, or a permanent resident. Both the applicant and the child must call South Africa home. must be at least 60 years old. The applicant cannot be receiving a separate social grant for themselves. |
| Can you work and get SASSA? | Yes, You can still apply for a grant even if you work or have another source of income but still genuinely need social assistance. All of your assets and income must be disclosed to Sassa. See this article for more information on the pay limits. |
| Does SASSA stop payment after death? | When a death is registered, SASSA is notified right away, and on the last day of the deceased person’s death month, it cancels the grant. |
| At what age does child support grant stop? | The grants expire when the child turns 18 |
| How long does a permanent disability grant last? | Grants for permanent disability are given for conditions that prevent the applicant from working for more than a year. The grant may be given for a temporary period of between 6 and 12 months if the medical condition or disability is likely to get better with treatment or other interventions. |
| Can you leave money in your SASSA card? | Yes, The SASSA gold cards work like any other commercial authenticated card as approved by the South African Reserve Bank, beneficiaries must know that it is safe, with all necessary safeguard to keep all their money in their accounts. |
| Can I apply for a SASSA grant online? | Yes, visit https://services.sassa.gov.za/account/register to open your apply for your sassa grants online. |
| What can I do if I lost SASSA card? | If you lose your Sassa card, you must notify the Sassa office immediately. They must cancel the card and issue you a new one. The number to call for help is 0800 600 160. It will not cost you anything to call from a landline. |
| How long does it take for SASSA to approve grant? | It may take up to three months to process your application. If your grant is approved, you will be paid from the day you applied. |
For more info: https://www.gov.za/faq/services/how-do-i-apply-social-grant
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