Can I apply for SASSA child support grant online?

Yes, SASSA currently has a platform that allows users to apply for the SASSA child support grant. As of 16 September 2022, the current SASSA Online Services platform will be suspended in anticipation of a new and improved system to be launched.

The date of the launch of the new online platform will be 1 November 2022. To use the new online platform, all clients (existing and new) are required to re-register/ register. If you need to apply for your child grant before then, see our article on how to apply for the child grant at the Sassa office.

Applications on the present system that are not completed by September 16, 2022, must be resubmitted on the new system beginning November 1, 2022.

What can I do on the SSASA online service?

SASSA will provide the following services:

• Grant applications for Foster Child Support Grant, Older Persons Grant, and Child Support Grant
• Online submission of the application’s needed supporting materials;
• Make changes to (payment method, financial information, and address);
• check application status

Who can apply for the SASSA child support grant?

To qualify for a grant, you must be the primary caregiver of a child, mother, grandmother father, etc

• If you are a single care giver, you should not make more than R52 800 per year (R4 400 per month). If you are married, your total annual income should not exceed R105 600. (R8 800 a month).
• You must be a South African citizen or have permanent residency in South Africa.
• You must produce proof that you are the child’s primary caregiver. You can submit an affidavit from a police officer or the biological parent, a social worker report, or a letter from the child’s school principal.

What documents do I need to apply for the SASSA child support grant?

• Your ID and the birth certificate of your child
• Your spouse’s identification (if married)
• Bank statements are examples of proof of income and assets.
• You can still apply if you don’t have an ID or your child’s birth certificate. A sworn statement or affidavit will be required.

How long before I get feedback on my online Sassa child support grant application?

This online self-service will be accessible via PC as well as mobile phone. If the applicant presents all relevant documentation, the application should be processed within 10 days assuming you have submitted all the necessary documentation in your application. It is important to remember that all necessary supporting documents must be certified. A commissioner of oaths must certify these documents.

This can be done at your local post office or your nearest police station.

What if your sassa child support grant application is not approved?

If your application is not approved, SASSA will notify you in writing of the reason for the rejection.

If you disagree with the decision of your application, you may appeal to the Minister of Social Development at the Department of Social Development’s national office. You must file an appeal within 90 days after receiving notification that your application has been declined. To find out when your child grant will end, see our article here.

if you have any other SASSA questions, see our SASSA FAQ article.

for more information: see the media statement, https://services.sassa.gov.za/ and sassa.gov.za

for more info on sassa: https://navigatingsouthafrica.co.za/what-is-sassa-everything-you-need-to-know/